Frequently Asked Questions

Find answers to common questions about our products and services.

We offer a 14-day return policy on all products. Items must be unused and in their original packaging.

Delivery typically takes between 7 and 21 business days, depending on your location and local customs processing. We appreciate your patience and will keep you informed of your order status throughout.

We currently ship to all countries within the EU as well as the United Kingdom.

Our dog beds feature a soft, durable outer cover filled with premium PP cotton (polypropylene fiber) filling. This material is lightweight, hypoallergenic, and retains its shape well, providing long-lasting comfort and support for dogs of all ages.

We offer a wide range of sizes to suit dogs of every breed, from small to extra-large. Our beds range from 40cm to 100cm in diameter, so you can select the perfect fit whether you have a Chihuahua or a Golden Retriever.

Our dog beds come in a variety of colours to match your home décor and your dog's personality. Please check the product page for the full range currently in stock.

Yes. All our dog beds are fully machine washable, making it easy to keep them clean and fresh, especially useful for shedding, muddy paws, or the occasional accident. We recommend washing on a gentle cycle to preserve the shape and quality of the filling.

Yes, once your order has been dispatched, you will receive a confirmation with tracking details so you can follow your delivery every step of the way.